Cookie Policy
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They allow the site to remember your preferences, keep you logged in and understand how pages are being used. Some cookies are necessary for the platform to function; others are optional and require your consent before they are placed.
2. How We Use Cookies
We use cookies to operate and improve the Commercial Excellence Academy platform. We do not use cookies to build advertising profiles or to sell your data to third parties. Non-essential cookies are only placed with your consent, which you can manage at any time.
3. Cookies We Use
Essential cookies Always active
These cookies are necessary for the platform to function and cannot be switched off. They do not store personally identifiable information beyond what is required for the session.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| wordpress_logged_in_* | WordPress | Keeps you authenticated while browsing the member area | Session / 14 days |
| wordpress_sec_* | WordPress | Security token to prevent cross-site request forgery | Session |
| woocommerce_cart_hash | WooCommerce | Tracks the contents of your shopping cart | Session |
| woocommerce_session_* | WooCommerce | Stores your session data during checkout | 2 days |
| wp_woocommerce_session_* | WooCommerce | Maintains your checkout session across pages | 2 days |
Functional cookies Require consent
These cookies remember your preferences and improve your experience on the platform.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| wp-settings-* | WordPress | Stores your display preferences on the platform | 1 year |
| learndash_* | LearnDash | Remembers your course progress and quiz responses | Session / persistent |
Payment cookies Require consent
These cookies are set by our payment processor during checkout to detect fraud and process your payment.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| __stripe_mid | Stripe | Fraud prevention and secure payment processing | 1 year |
| __stripe_sid | Stripe | Fraud prevention session identifier | 30 minutes |
Analytics cookies Require consent
Where analytics tools are enabled on this platform, they may use cookies to help us understand how visitors use the site. We take reasonable steps to minimise the personal data processed by analytics tools, but we cannot guarantee the data practices of third-party analytics providers. We encourage you to review the privacy policies of any analytics provider whose cookies may be active on this platform.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics (if enabled) | Distinguishes users and tracks page visits | 2 years |
| _gid | Google Analytics (if enabled) | Distinguishes users within a 24-hour period | 24 hours |
Cookie durations listed above are approximate and may vary depending on plugin updates or browser behaviour.
4. Third-Party Cookies
Some third-party tools and embedded content on this platform – such as our scorecard, video player and payment processor – may set their own cookies independently. These cookies are set and controlled by those providers and are governed by their respective privacy and cookie policies, over which we have no direct control. We encourage you to review the cookie and privacy policies of any third-party service you interact with. The specific third-party tools in use may change over time; this policy will be updated accordingly where material changes occur.
5. Managing Your Cookie Preferences
When you first visit the platform, you will be presented with a cookie consent notice. You will have the opportunity to accept all cookies, reject non-essential cookies, or customise your choices before non-essential cookies are placed.
You can review or update your preferences at any time by clicking Cookie Settings in the footer of any page, or by managing cookies directly through your browser settings. Please note that disabling or blocking essential cookies may affect your ability to log in, complete purchases or use certain features of the platform.
For general guidance on managing cookies in your browser, visit aboutcookies.org.
6. Changes to This Policy
We may update this cookie policy as we introduce new tools, as third-party providers change their practices, or as regulations evolve. Where changes are material, we will endeavour to notify active members by email where reasonably practicable. We encourage you to review this page periodically.