Terms and Conditions

Please read these terms carefully before purchasing. By completing a purchase you confirm that you have read and agreed to them.

1. Who We Are

These terms apply to all purchases and use of the Commercial Excellence Academy platform at commercialexcellenceacademy.com, operated by Asbiverse Limited (Company No. 13891216), Dairy House, Money Row Green, Holyport, Maidenhead, Berkshire, SL6 2ND, trading as Asbiverse Group (“we”, “us”, “our”).

2. Our Products and Services

We offer digital memberships, pillar packs, classroom training sessions, launch bundles and physical and digital editions of our book published under Asbiverse Limited. Product availability, pricing and access terms are as displayed on the platform at the time of purchase. We reserve the right to update pricing and availability for future enrolment windows.

3. Access and Membership

Membership access is personal, non-transferable and licensed to a single named user. You may not share login credentials or grant access to others. Access continues for the period purchased and may be suspended or terminated without refund if these terms are breached.

4. Intellectual Property

All content on the platform is the intellectual property of Asbiverse Limited. Registered trademarks include Route to Shopper®, Intentonomics® and PIFFLE®. Unregistered trademarks include Shopurai™, K.S.A.R.™, O.R.B.I.T Principle™, S.A.L.E.S.™ and Excellence Formula™.

Your membership grants a personal, non-exclusive licence to access content for your own professional development only. You may not reproduce, redistribute, resell or use any content to build or train AI models or competing products without our prior written consent.

5. Payments

Payments are processed via a third-party payment processor. By completing a purchase you authorise the charge shown at checkout. We take reasonable steps to ensure our payment processor maintains appropriate security standards, but we are not responsible for the security practices of third-party payment providers once data has entered their systems.

Subscriptions renew automatically until cancelled. You may cancel at any time from your account dashboard or by emailing info@commercialexcellenceacademy.com. We are not responsible for charges applied by your bank or card issuer.

6. Your Right to Cancel – Digital Content

All digital products on this platform are made available immediately upon purchase. Under Regulation 37 of the Consumer Contracts Regulations 2013, the 14-day statutory cancellation right for digital content is extinguished where a consumer agrees to terms that confirm content is delivered immediately upon payment. By agreeing to these terms, our Refund Policy and our Privacy Policy at checkout, you confirm that delivery is immediate and that the cancellation right under Regulation 37 does not apply once access has been granted.

Confirmation Presented at Checkout

“By purchasing you agree to our Terms and Conditions, Refund Policy and Privacy Policy. Your content is available immediately upon payment.”

Where access has not in fact been activated due to a verified technical fault on our part, you may contact us at info@commercialexcellenceacademy.com within 14 days.

7. Refunds and Cancellations

Once access has been granted and any content has been accessed, all purchases are final. A refund may be considered only where no content has been accessed, the request is made within 48 hours of purchase, and a verified technical fault on our part prevented proper access. Change of mind does not constitute grounds for a refund.

Our full Refund Policy forms part of these terms and is incorporated by reference. It is available at commercialexcellenceacademy.com/refund-policy.

8. Acceptable Use

You agree not to record, screenshot or redistribute platform content, access content beyond your purchased plan, use platform content to build or train AI models or competing products, or engage in any conduct that disrupts other members or the platform. Violation may result in immediate termination of membership without refund.

9. Disclaimer

Content is provided for professional development purposes only. Outcomes described in our marketing are illustrative and not guaranteed. Individual results will vary based on application, experience and market conditions. We do not accept responsibility for decisions made on the basis of platform content.

10. Limitation of Liability

Our maximum liability to you for any claim arising from your use of the platform is limited to the total amount you paid in the 12 months preceding that claim. We are not liable for indirect or consequential losses including lost profit, lost data or reputational damage. Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or any matter that cannot be excluded by law.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these terms at any time. Updates will be posted on this page with a revised date. Where changes are material, we will endeavour to notify active members by email where reasonably practicable. Continued use of the platform following any update constitutes acceptance of the revised terms. We encourage you to review this page periodically.