T-SL5 eLearning Course – Performance Development

T-SL5: Performance Development, the practical driver of continuous performance improvement for Store-Level within the T: Team Engagement pillar of the Route to Shopper® methodology. It serves as the direct operational counterpart to the strategic T-HO5 (Performance Management Framework). The module focuses on how frontline teams transform strategic performance frameworks into tangible capability enhancement through five key dimensions: monitoring individual and team performance, coaching and developing team members, recognising and reinforcing positive behaviours, addressing performance gaps and implementing improvement plans.